Service Extensibility
Automating End-to-End Logistics
Streamlining Complex Warehouse Event Tracking
Role
Lead UX Designer
Timeline
3 Months
Team
15 Developers, 1 PM
Platform
Web Application
Challeneges
Disconnected systems mean more manual work, more errors, and slower decisions with limited visibility into operations.
Approach
An iterative product cycle using AI for rapid prototyping, usability testing, and consistent design from concept to code.
Solution
Developed a MFE which keeps track & Automate Process with No-code approach
Impact
Successful warehouse testing improved process efficiency and secured funding for the next phase.
Understanding the project
Objects have Tracking IDs, API Hook Points, Process.
Different types of Task and Activities
Shipment, Picking, Inventory, Orders, Billing, Warehouse Operations, Inventory management, Quality Control, Labor Management, Shipping, Customer Management, Customer Onboarding, Order Management, Financial, Inventory Management etc.
I translated verbal briefings from the PM into structured notes, utilizing AI tools to refine my understanding of the system's technical terminology and API hook points before moving into the design phase
Project Situation
Used Versal to generate concept flow for discussion, after multiple iterations. Project currently is on iterative phase, more complexity will emerge as the solution evolves.
Navigation & UI Issues Alert!
Iteration 1:
Fixing Navigation and components
Before
After
Feeback
Iteration 2:
After Incorporating Feedbacks
Designed 20+ screens, boosting usability, scalability, and DS adoption.
Over the span of six months, each interaction pattern and interface element was iteratively developed and standardized into the organization’s design system.
